Tracking has not updated in three days
Common and usually nothing. Scans happen at sorting points, not continuously. If it reaches a week with no movement, call the desk with your order ID.
Official product information
BreathiZen Shipping and Delivery
Where it ships from, how tracking works, and the four shipping facts that are not published anywhere in the material we were given.
Written and reviewed by the BreathiZen Editorial Desk · Last updated September 22, 2026
Quick answer
BreathiZen orders ship from inside the United States unless the order page says otherwise, and a tracking number arrives in the order email. Delivery time and shipping cost are not published in the material supplied to us; both appear at checkout. To change an address, call +1 (302) 200-3480 before the parcel is handed to the carrier.
The facts
BreathiZen shipping, question by question
Four of these answers are “not published”, and we would rather write that eight times than invent a delivery estimate.
| Question | Answer |
|---|---|
| Where does it ship from? | Inside the United States, unless the order page says otherwise |
| How do I track it? | A tracking number arrives in the order email. Keep that email |
| How long does it take? | Not published as a number of days. The tracking link is the accurate answer |
| What does shipping cost? | Not published in the material supplied to us. The order page shows it |
| Do you ship outside the US? | This site sells into the United States. Anything else is set at checkout |
| Can I change the address? | Call +1 (302) 200-3480 as soon as you can, before the parcel is handed over |
| What if it does not arrive? | Call the order desk with your order ID. They hold the carrier record |
| What if it arrives damaged? | Photograph it before you open anything, then call +1 (302) 200-3480 |
The honest section
Why there is no delivery estimate on this page
Delivery estimates are the easiest thing on a supplement site to make up, and among the most annoying to be wrong about. No timing figure was supplied to us, so none appears here.
What is worth knowing is that the shipping clock and the refund clock are not the same clock. The money-back window runs from the order date. A parcel that takes a week to arrive has used a week of it before you have taken a single serving. Over a 60-day window that is not fatal, but it is worth counting properly, and it is the reason the timeline page suggests making your decision around day 45 rather than day 59.
When the tracking number arrives
It comes in the order email. If that email has not appeared within a day or so, check the spam folder first, then call the desk on +1 (302) 200-3480 with the card you paid on. The desk can find an order without the email; it is just slower.
Storage once it arrives
Take the bottles out of the box and put them somewhere dark and at room temperature. Amber glass keeps light off plant compounds but a sunny windowsill will still do the liquid no favours. If you bought six bottles, keep five in a cupboard and one where you will see it every morning — the habit matters more than the shelf.
Reference
Shipping at a glance
Ships from
Inside the United States
Tracking
In the order email
Delivery time
Not published
Shipping cost
Shown at checkout
Address changes
Call +1 (302) 200-3480
Returns address
245 Park Avenue, Floor 24, New York, NY 10167
Return postage
Paid by the buyer
Refund clock
Starts on the order date
Three hands
Who actually holds your order
An order in this category passes through three hands, and knowing which hand holds your parcel tells you who to call.
The order processor takes the payment and creates the order. That is the system behind the order page, and it is where your card details live — not on this website, which never sees them.
The order desk on +1 (302) 200-3480 is the human side. It can find an order, change an address before dispatch, chase a carrier and approve a refund. This is the number for almost everything.
The carrier physically moves the parcel and generates the tracking number that arrives in your order email. Once a parcel is scanned as collected, the carrier's tracking page is more current than anything the desk can tell you.
The practical rule: before dispatch, call the desk. After dispatch, check tracking first, then call the desk if tracking has not moved for several days.
Practical
Six delivery problems and what to do
Five of these are solved by the same phone number.
The parcel says delivered and it is not there
Check with anyone else at the address and with immediate neighbours first, then call the desk. They hold the carrier record and can open an enquiry.
The address on the confirmation is wrong
Call +1 (302) 200-3480 immediately. Before a parcel is handed over this is a two-minute fix. Afterwards it becomes a return.
The box arrived damaged
Photograph it before you open anything, including the label. Then call the desk. Photographs taken after unpacking are much harder to act on.
A bottle arrived broken
Same process. Do not throw the packaging away until the desk has told you what they need.
You want it sent somewhere else next time
There is nothing to change in advance, because there is no account system on this site. Enter the new address at checkout.
Practical
Four notes on delivery
Why a US-only site says so plainly
This site sells into the United States. That is not a limitation we are hiding behind a “contact us for international” line; it is simply where the stock is and where the order desk operates. If you are outside the US, the order page is the only place that can tell you whether it will accept your address.
What a tracking number can and cannot tell you
It tells you that a label has been created and, once the parcel is scanned, where it has been. It does not tell you when it will arrive, and the estimated dates carriers show are predictions rather than commitments. A parcel that sits at “label created” for a day or two has usually not been collected yet.
Packaging
Glass bottles ship in a box with protection. A six-bottle kit is a heavier parcel than most supplement orders, which is worth knowing if you are having it delivered somewhere that will not hold a box.
If you move house mid-order
Call the desk before dispatch and it is a two-minute change. After dispatch it depends entirely on the carrier, and most will not redirect a parcel on a third party's instruction. The honest advice is to order when you know where you will be.
Practical
The thirty-second check on arrival
One thing to do the day your order arrives
Open the box, check the bottle count against what you paid for, and look at the base of one bottle for the lot and best-before. It takes thirty seconds and it is the only moment when a wrong count or a missing lot is easy to sort out. A week later it becomes a conversation about what was in a box nobody can see any more.
Then put one bottle where you will see it in the morning and the rest in a dark cupboard. The how-to-use page explains why that matters more than it sounds: the most common complaint in the review data supplied to us is about week one, and the most common compliment is that the daily habit stuck.
Questions
BreathiZen FAQ: shipping questions
How long does shipping take?
Not published as a number of days. Orders ship from inside the United States unless the order page says otherwise, and a tracking number arrives in the order email.
Can I change or cancel an order?
Call +1 (302) 200-3480 as soon as you can. Once a parcel is handed to the carrier it has to be returned instead.
How do I get a refund?
Call the order desk on +1 (302) 200-3480 with your order ID. Send returns to 245 Park Avenue, Floor 24, New York, NY 10167, USA with your full name, email and order ID in the box. Return postage is yours, and a tracked service protects you.
Where can I buy BreathiZen?
Through this site's order page. Breathizenlungs is the U.S. stocking partner for BreathiZen. We do not sell it on marketplaces, and we cannot vouch for a bottle bought somewhere else.
Order BreathiZen and track it from the order email
Published prices run $49 to $89 a bottle with a 60-day money-back window. Order desk +1 (302) 200-3480.
60-day money-back window · ships from inside the US · order desk +1 (302) 200-3480